Privacy Policy

At Xduce Public Services, we value your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, use our services, contact us, or otherwise interact with us.

By using our website or sharing your information with us, you agree to the practices described in this policy.

This Privacy Policy applies to the Xduce Public Services website, our online services, and other business interactions where we collect personal information. In some cases, a separate privacy notice, contract, or service-specific agreement may apply. If that happens, that separate document will take priority for that particular service or relationship.

You may view the content for personal informational purposes only. Any reproduction, distribution, modification, or other use without written permission from XDuce is prohibited. 

We may collect personal information that you choose to share with us, including your name, email address, phone number, company name, job-related details, or any other information you provide through forms, emails, applications, inquiries, downloads, or service requests.

We may also collect certain technical or usage-related information, such as your IP address, browser type, device information, pages visited, and how you interact with our website. This helps us improve website performance, security, and user experience.

We may collect information when you:

• Visit our website.
• Fill out a form.
• Request a callback, demo, or service
• Contact us by email, phone, or chat.
• Apply for a job.
• Subscribe to updates or marketing communication.
• Use mobile tools, online communities, or other digital platforms connected to our services.

We may use your information to:

• Respond to your inquiries or requests.
• Provide services, support, or information you ask for.
• Manage our business relationship with you.
• Improve our website, services, and user experience.
• Send service-related or administrative communication.
• Send marketing communication where allowed by law.
• Process job applications and recruitment-related communication.
• Maintain security, prevent misuse, and protect our rights.
• Comply with legal, regulatory, or contractual obligations.

Where permitted, we may use your information to send updates, service information, or marketing communications that may be relevant to you. You can opt out of marketing emails at any time by using the unsubscribe link or by contacting us directly.

Please note that service-related, legal, transactional, or administrative messages may still be sent where necessary.

If you apply for a role with Xduce Public Services, we may collect and use the information you provide, such as your resume, contact details, work history, and related information, for recruitment and hiring purposes.

In some cases, calls, chats, or other interactions may be monitored or recorded for quality, training, security, documentation, or compliance purposes, where permitted by law.

If you use any mobile application, collaboration tool, forum, blog, or social media feature connected to Xduce Public Services, we may collect information needed to provide that experience.

Please remember that any information you choose to post publicly on such platforms may be visible to others and may not be covered in the same way as private information shared directly with us.

We do not sell, rent, or trade your personal information.

We may share your information only when necessary, including:

• with trusted vendors, partners, or service providers who support our operations.
• within our business group or affiliated entities, where relevant.
• when required by law, regulation, court order, or legal process.
• to protect our rights, property, systems, clients, or users.
• as part of a business transaction such as a merger, acquisition, restructuring, or sale of assets

When we share information, we take reasonable steps to make sure it is handled securely and appropriately.

Because our operations, partners, or service providers may work across different locations, your information may be stored or processed in countries outside your own. In such cases, we take reasonable steps to protect your information in line with applicable legal requirements.

You can choose whether to provide personal information to us. If you do not want to receive promotional communication, you may opt out at any time.

You may also contact us to request access to, correction of, update to, or deletion of your personal information, subject to applicable law and our legal or contractual obligations.

We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Even so, no website, system, or method of electronic storage is completely secure, so we cannot guarantee absolute security.

We aim to keep personal information accurate and up to date where reasonably possible. We retain personal information only for as long as needed for legitimate business, legal, regulatory, contractual, or operational purposes. After that, we delete, anonymize, or securely retain it only where required.

You may request access to the personal information we hold about you and ask us to correct or update it where appropriate. To protect your privacy, we may need to verify your identity before acting on your request.

Our website may use cookies and similar technologies to improve functionality, understand user behavior, remember preferences, and support performance and analytics.

You can manage cookie settings through your browser. Disabling cookies may affect how some parts of the website function.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before sharing any information with them.

If you have any concerns, complaints, or questions about how we handle your personal information, you can contact us directly. We will review the matter and respond within an appropriate timeframe.

We may update this Privacy Policy from time to time to reflect changes in law, business practices, or our services. Any updates will be posted on this page with the revised effective date.